FAQ's
How long does the cremation process take?
Every family's situation is a little different, and we will give you a clear timeframe when you call. In most cases, families receive their pet's ashes within a few days. We will keep you informed every step of the way, so you are never left wondering.
Will I get my own pet's ashes back?
Yes, absolutely. We offer private cremation only, which means your pet is cremated individually. The ashes you receive belong entirely to your pet and no one else. We take great care to ensure this with full integrity and accountability throughout the process.
How do I get started?
Simply call us at 757-630-2926. You do not need to have everything figured out beforehand — our team will gently walk you through your options and answer every question you have. We are here to make this as easy and peaceful as possible for your family.
What if my pet passes after hours or on a weekend?
Please do not hesitate to reach out at any time. We understand that loss doesn't follow a schedule, and we are committed to being available when you need us most. Call 757-630-2926 and someone from our team will be there to help.
Do you offer pet pickup and transportation?
Yes. We provide compassionate, professional pickup and transportation services throughout the Chesapeake and Hampton Roads area. You do not need to bring your pet to us — we will come to you, handling everything with full dignity and care.
How much does cremation cost?
Our cremation services start at $150. Pricing depends on your pet's size and the services and keepsakes you select. We will walk you through all options transparently when you call, with no hidden fees and no pressure. Our goal is to find something that works for your family during this difficult time.
We Are Here for You
You do not have to navigate this alone. The team at Cherish Pet Aftercare has been serving families in Chesapeake and across the Hampton Roads area for over 25 years — and every family we care for is treated like our own.
When you are ready, we are here.
Call us any time: 757-630-2926
Cherish Pet Aftercare
3917 Hanes St, Chesapeake, VA 23324
We will treat your pet as our own.